Terms & Conditions

Introduction

Welcome to bri4. These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "User", "Player", or "you") and bri4 (the "Platform", "Service", "we", "us", or "our") governing your access to and use of the bri4 website, mobile applications, and all related services (collectively, the "Service"). By creating an account, accessing our platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy.

1. Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the personal account created by a User to access and use the bri4 Service.
• "Balance" means the total amount of funds available in your Account at any given time, including deposited funds, winnings, and applicable bonuses.
• "Bet" means a wager placed by a User on any game, event, or outcome available through the bri4 platform.
• "Bonus" means any promotional credit, free bet, or other incentive offered by bri4 to Users, subject to specific terms and wagering requirements.
• "Games" means all casino games, slot machines, live dealer tables, sports betting markets, lottery draws (including togel, Indonesia's traditional numbers lottery), and other gaming products available on the bri4 platform.
• "IDR" or "Rp" means Indonesian Rupiah, the primary currency used for transactions on bri4.
• "KYC" means Know Your Customer verification procedures required to confirm your identity and eligibility.
• "User Content" means any data, information, or materials you submit, upload, or transmit through the Service.
• "Withdrawal" means the process of transferring funds from your bri4 Account to your designated bank account or payment method.

2. Acceptance of Terms

By registering an account with bri4, depositing funds, placing bets, or otherwise using our services, you expressly acknowledge and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must immediately cease using the Service and refrain from creating an account.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Continued use of the Service following any such changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of any updates. Material changes will be communicated through email notification or prominent notice on our website.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To use the bri4 Service, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia or lawfully present within Indonesian territory at the time of account registration and usage.
• You must have the legal capacity to enter into binding contracts under Indonesian law.
• You must not be prohibited from gambling under any applicable laws, regulations, or self-exclusion programs.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited or restricted.

3.2 Account Registration Process

To create a bri4 account, you must complete our registration form with accurate, current, and complete information. You agree to provide:

• Your full legal name as it appears on government-issued identification
• A valid email address that you actively monitor
• A secure password meeting our minimum security requirements
• Your date of birth to verify age eligibility
• Your residential address within Indonesia
• Your mobile phone number for account security purposes

3.3 Identity Verification (KYC)

In accordance with international gaming regulations and anti-money laundering requirements, bri4 reserves the right to request identity verification documents at any time. Required documents may include:

• Government-issued photo identification (KTP, passport, or driver's license)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Proof of payment method ownership (bank statement showing your name and account number)
• Selfie photograph holding your identification document for facial verification

Failure to provide requested verification documents within 30 days may result in account suspension or closure. Withdrawals will be withheld pending successful completion of KYC verification.

3.4 Account Restrictions

Each User is permitted to maintain only one (1) account with bri4. Creating multiple accounts is strictly prohibited and will result in immediate closure of all duplicate accounts, forfeiture of balances, and potential legal action. Accounts are personal and non-transferable; you may not sell, transfer, or share your account credentials with any third party.

4. Deposits and Withdrawals

4.1 Deposit Methods and Limits

bri4 accepts deposits through the following Indonesian payment methods:

• Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

Minimum deposit: Rp 50.000 per transaction
Maximum deposit: Rp 100.000.000 per transaction
Daily deposit limit: Rp 500.000.000 (may be increased for VIP players)

Deposits are processed instantly during banking hours (Monday-Friday, 08:00-16:00 WIB). Off-hours deposits are processed within 24 hours on the next business day. bri4 does not charge deposit fees, though your bank or payment provider may impose their own transaction fees.

4.2 Withdrawal Process and Requirements

You may request a withdrawal of your available balance at any time, subject to the following conditions:

• Your account must be fully verified through our KYC process
• All active bonus wagering requirements must be satisfied
• Withdrawals must be made to a bank account registered in your legal name
• Minimum withdrawal amount: Rp 100.000
• Maximum withdrawal amount: Rp 100.000.000 per transaction, Rp 500.000.000 per day

Processing times:

• Standard members: Withdrawal processed within 24 hours
• Gold VIP members: Priority processing within 4 hours
• Platinum VIP members: Super-fast processing within 2 hours
• Diamond VIP members: Instant processing within 1 hour

4.3 Anti-Money Laundering Policy

To comply with international anti-money laundering (AML) regulations, bri4 requires that all deposited funds be wagered at least once before withdrawal. Deposits and withdrawals must use the same payment method whenever possible. We reserve the right to request additional documentation or reject suspicious transactions that may indicate money laundering activity.

5. Bonuses and Promotions

5.1 General Bonus Terms

bri4 offers various bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements. By claiming a bonus, you agree to comply with all applicable bonus terms.

5.2 Wagering Requirements

Unless otherwise specified, all bonuses carry wagering requirements that must be met before withdrawal:

• Welcome bonus: 30x wagering requirement on bonus amount
• Deposit bonuses: 25x wagering requirement on bonus amount
• Reload bonuses: 20x wagering requirement on bonus amount
• Cashback bonuses: No wagering requirement (instant withdrawal)

Game contributions toward wagering requirements vary by game type: Slots (100%), Live Casino (10%), Sports Betting (50%), Lottery and specialty games (20%).

5.3 Bonus Restrictions

Bonuses are subject to the following restrictions:

• Maximum bet limit while wagering bonuses: Rp 50.000 per bet
• Bonuses expire 30 days after issuance unless otherwise stated
• Only one active bonus per account at any given time
• Bonus abuse or irregular betting patterns may result in bonus forfeiture and account closure
• bri4 reserves the right to cancel or modify any bonus at any time without prior notice

6. Gameplay and Betting Rules

6.1 General Gaming Rules

When using bri4 services, you agree to:

• Play games and place bets solely for personal entertainment purposes
• Accept the outcome of all games as final and binding
• Not use any automated betting software, bots, or third-party tools
• Not exploit game malfunctions, errors, or technical vulnerabilities
• Comply with specific rules for each game type, available within the game interface

6.2 Sports Betting Rules

For sports betting (including football markets such as BRI Liga 1, EPL, La Liga, and mix parlay bets), the following rules apply:

• All bets must be placed before the start of the event unless live betting is explicitly available
• Settlement is based on official results published by the governing sports body
• In the event of match postponement, cancellation, or abandonment, specific settlement rules apply (detailed in our Sports Betting Rules document)
• Maximum payout per bet slip: Rp 500.000.000

6.3 Casino and Slot Games

All casino games and slot machines use certified Random Number Generator (RNG) technology to ensure fair and random outcomes. Published Return to Player (RTP) percentages are theoretical long-term averages and do not guarantee specific results for individual sessions. Game rules and payouts are detailed within each game's information panel.

6.4 Malfunction Voids All Pays

In the event of system malfunction, communication failure, or technical error, all affected bets and game rounds are void, and stakes are refunded. bri4 is not liable for any losses resulting from technical failures beyond our reasonable control.

7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination, balance forfeiture, and legal action:

• Fraudulent Activity: Using stolen credit cards, falsified documents, or providing false information
• Collusion: Coordinating with other players to manipulate game outcomes or betting markets
• Bonus Abuse: Creating multiple accounts to exploit bonuses, or engaging in irregular betting patterns solely to meet wagering requirements
• Arbitrage Betting: Exploiting odds discrepancies across different platforms for guaranteed profit
• Money Laundering: Using bri4 services to transfer, conceal, or legitimize funds from illegal sources
• Underage Gambling: Allowing minors to access or use your account
• Hacking or Cheating: Attempting to gain unauthorized access to systems, manipulate software, or exploit technical vulnerabilities
• Abusive Behavior: Harassing staff, other players, or engaging in discriminatory conduct

8. Limitations of Liability

8.1 Disclaimer of Warranties

The bri4 Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. You use the Service at your own risk.

8.2 Limitation of Liability

To the maximum extent permitted by applicable law, bri4 shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from unauthorized access to your account
• Losses resulting from third-party payment processing delays or failures
• Any losses exceeding the amount deposited into your account in the preceding 12 months

8.3 Indemnification

You agree to indemnify and hold harmless bri4, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms, misuse of the Service, or violation of any applicable laws.

9. Account Suspension and Termination

9.1 Voluntary Account Closure

You may request to close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you following verification procedures, minus any applicable fees or pending obligations.

9.2 Suspension and Termination by bri4

bri4 reserves the right to suspend or terminate your account immediately, without prior notice, if:

• You breach any provision of these Terms
• We suspect fraudulent, illegal, or abusive activity
• You fail to complete KYC verification within the required timeframe
• Your account remains inactive for more than 12 consecutive months
• We are required to do so by law or regulatory authority

In the event of termination for breach of Terms, any remaining balance may be forfeited. In the event of termination without cause, your balance will be refunded after deducting any applicable charges.

9.3 Dormant Account Policy

Accounts with no login activity for 12 consecutive months are considered dormant. Dormant accounts may be charged a monthly maintenance fee of Rp 50.000, deducted from the account balance. If the balance reaches zero, the account will be permanently closed.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which bri4 is licensed to operate. To the extent that Indonesian law applies, disputes shall be resolved in accordance with Indonesian civil law principles.

10.2 Dispute Resolution Process

In the event of any dispute arising from these Terms or your use of the Service, you agree to the following resolution process:

1. Internal Resolution: Contact bri4 customer support to attempt informal resolution (response within 48 hours)
2. Formal Complaint: If unresolved, submit a formal written complaint to our complaints department (response within 7 business days)
3. Arbitration: If still unresolved, disputes shall be settled through binding arbitration conducted in English, with proceedings held remotely or at a mutually agreed location

10.3 Class Action Waiver

You agree to resolve disputes with bri4 on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against bri4.

11. Contact Information

For questions, concerns, or disputes regarding these Terms or the bri4 Service, please contact us through the following channels:

• Email: [email protected] (response within 24 hours)
• Live Chat: Available 24/7 through the bri4 website
• Support Hours: Available around the clock in Western Indonesia Time (WIB, UTC+7)

All correspondence should reference your bri4 account username and provide detailed information about your inquiry. Customer support is available in both Indonesian and English.